Tag Archives: Out of hours

GP triage and the case of NHS 111

A small study can sometimes have a greater than expected impact. Here’s a case in point – over the weekend, unexpected press coverage came our way over the fact that (in the words of the Daily Mail) there is an “NHS 111 farce” as “75% of patients referred to A&E do not actually need to …read more

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Seven day access – policy goes in the wrong direction – again!

Politicians just don’t get it. They are (and have been for years) obsessed with increasing access to GPs. And of course it sounds good for elections. But it’s not what the population needs. Increasing access comes at the expense of continuity of care. You can’t see your own doctor and expect him or her to …read more

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How can we improve GP access?

A recent study led by researchers from the CCHSR, in collaboration with our Exeter colleagues, has found that poor access to GPs during normal working hours is associated with increased out of hours primary care use. In this study using data from about 567,000 patients in the 2011/12 GP Patient Survey, we found that: Inconvenient …read more

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So, what should we expect from out-of-hours care?

Out of hours care can’t seem to get much right at the moment, at least in the media. We commented only recently on the Patient’s Association report which sparked this, in which a survey (note: of their members and supporters) found that 54% “were not satisfied with the service they received from an NHS out-of-hours …read more

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