Monthly Archives: March 2016

How do we deliver compassionate care?

The Francis report asked probing questions about the provision of compassionate care within the NHS. Responses from the Care Quality Commission (CQC) and The King’s Fund have focused on promoting ‘well-led’ care. From a psychological point of view we might also raise questions about role of emotion in compassionate care. In an organisational culture that …read more

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New developments in diabetes technology: challenges and opportunities

New medical technologies are often developed and introduced at a much slower rate than patients and clinicians could wish. There are many reasons for this, including unanticipated complications arising during trials and the overarching need to ensure patient safety. In some cases, moreover, concepts emerge well before the technology exists to make their realisation a …read more

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Language and GP-patient communication: demonstrating the obvious

Unless you’ve been stranded on a desert island for the last decade, you might just have noticed that lots of health care types are interested in the idea of patient experience. Patient experience is all that stuff that goes on which isn’t directly about clinical effectiveness (is this the miracle cure?) or patient safety (have …read more

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What is the impact of candy-like flavoured e-cigarette adverts on children?

In a special guest post, Milica Vasiljevic from our colleagues at the Behaviour and Health Research Unit considers the impact of e-cig advertising on children

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  • The Cambridge Centre for Health Services Research (CCHSR) is a thriving collaboration between the University of Cambridge and RAND Europe. We aim to inform health policy and practice by conducting research and evaluation studies of organisation and delivery of healthcare, including safety, effectiveness, efficiency and patient experience.