Consultation length is a perennial topic of concern and interest. In our new research, we looked at how consultation length may (or may not) impact on reported patient experience.
Good GP-patient communication is a good thing, right? We’ll probably all agree on that – but whether we know if communication is of high or low quality is a rather more complex issue, as our latest research shows
Are patient experience surveys really telling us about inequalities in minority ethnic groups experiences of care? Our new experimental vignette study has something interesting to say about this…
The CCHSR team was out in force at the ninth annual HSRUK Symposium in Nottingham on 13-14 July 2016. Eight members of the team presented nine posters and delivered five talks from six different projects (Improve, Outpatient services and primary care, Advancing Community Hospitals, Better Obstetrics in Rural Nigeria Study, Q evaluation, Public Perception of …read more
A recent claim that medical error constitutes the 3rd leading cause of death in the US has been challenged by Mary Dixon-Woods, our co-Director and new RAND Professor of Health Services Research. As reported in The Guardian, Professor Dixon-Woods and Kaveh G. Shojania – both editors of BMJ Quality and Safety – responded to a …read more
Celine Miani, senior analyst at RAND Europe and Eleanor Winpenny, career development fellow at MRC Epidemiology Unit & Centre for Diet and Activity Research (CEDAR) at the University of Cambridge, reflect on their recent report for CCHSR: “Outpatient services and primary care: scoping review, sub-studies, and international comparisons”. This blog originally appeared on BMJ Blogs …read more
These days, dissemination of academic research is a core part of any academics’ responsibilities, often with little resource to help. How do you do yours? And how does it all really work? Read on for five simple steps to help.
Mary Dixon-Woods has arrived as the new RAND Professor of Health Services Research, taking the reigns from the eminent Prof Martin Roland. Here she reflects on her research journey to date, and the opportunities CCHSR offers for new research directions.
We are absolutely delighted to announce that Prof Mary Dixon-Woods will be taking up the RAND Professorship of Health Services Research at the University of Cambridge. She is joining us from the University of Leicester, where she has led the SAPPHIRE (Social science APPlied to Healthcare Improvement REsearch) research group in the Department of Health …read more
Patient surveys have become increasingly important in recent years, in part due to policy initiatives that emphasise the utility of patient feedback for quality improvement. In England, patient experience is measured by surveys including the General Practice Patient Survey (GPPS) in primary care and the Inpatient Survey in secondary care. At the individual doctor level, …read more