Spotlight: Making things better in healthcare organisation and delivery – Professor Mary Dixon-Woods arrives at CCHSR

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Mary Dixon-Woods has arrived as the new RAND Professor of Health Services Research, taking the reigns from the eminent Prof Martin Roland. Here she reflects on her research journey to date, and the opportunities CCHSR offers for new research directions.

Prof Mary Dixon-Woods: new RAND Professor of Health Services Research

mdw oct 2015

We are absolutely delighted to announce that Prof Mary Dixon-Woods will be taking up the RAND Professorship of Health Services Research at the University of Cambridge. She is joining us from the University of Leicester, where she has led the SAPPHIRE (Social science APPlied to Healthcare Improvement REsearch) research group in the Department of Health …read more

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What do doctors think of patient experience surveys?

Patient surveys have become increasingly important in recent years, in part due to policy initiatives that emphasise the utility of patient feedback for quality improvement. In England, patient experience is measured by surveys including the General Practice Patient Survey (GPPS) in primary care and the Inpatient Survey in secondary care. At the individual doctor level, …read more

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Is this the rescue package general practice needs?

GP Forward View

Two big new reports – NHS England’s General Practice Forward View, and the House of Commons Health Committee’s Report on Primary Care – set out the extent of the crisis in general practice. But, as Prof Martin Roland argues, perhaps they also do offer some really good solutions.

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Are systematic reviews simply adding to research waste?

What are some of the key current problems with systematic reviews – and what can we do about them?

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Who should have PSA testing for prostate cancer?

Doctors and patients are confused by PSA testing. In January 2016, the UK National Screening Committee recommendation concluded that “Evidence shows a benefit of prostate screening to reduce prostate cancer deaths by 21%. Despite this significant reduction, the major harms of treating men who incorrectly test positive still outweigh the benefits. A systematic population screening …read more

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How do we deliver compassionate care?

The Francis report asked probing questions about the provision of compassionate care within the NHS. Responses from the Care Quality Commission (CQC) and The King’s Fund have focused on promoting ‘well-led’ care. From a psychological point of view we might also raise questions about role of emotion in compassionate care. In an organisational culture that …read more

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New developments in diabetes technology: challenges and opportunities

New medical technologies are often developed and introduced at a much slower rate than patients and clinicians could wish. There are many reasons for this, including unanticipated complications arising during trials and the overarching need to ensure patient safety. In some cases, moreover, concepts emerge well before the technology exists to make their realisation a …read more

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Language and GP-patient communication: demonstrating the obvious

Unless you’ve been stranded on a desert island for the last decade, you might just have noticed that lots of health care types are interested in the idea of patient experience. Patient experience is all that stuff that goes on which isn’t directly about clinical effectiveness (is this the miracle cure?) or patient safety (have …read more

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What is the impact of candy-like flavoured e-cigarette adverts on children?

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In a special guest post, Milica Vasiljevic from our colleagues at the Behaviour and Health Research Unit considers the impact of e-cig advertising on children

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  • The Cambridge Centre for Health Services Research (CCHSR) is a collaboration between the University of Cambridge and RAND Europe. We aim to inform health policy and practice by developing methods for measuring quality of care, and evaluating ways of improving the safety, effectiveness, efficiency and experience of care.