We are delighted that the Health Foundation have chosen the University of Cambridge to establish and run a new health care improvement research institute, led by CCHSR co-director Professor Mary Dixon-Woods. For full details of the award, see the Health Foundation announcement.
Awareness of ‘economy of attention’ with regard to quality improvement and controlling disease was the focus of Professor Mary Dixon-Wood’s talk at the Nuffield Trust Health Policy Summit on the 3rd of March. See a short interview with Mary below which sums up why she believes this is an important concept to keep in mind: Lessons …read more
Evaluating our experiences can be tricky. I recently completed a two-day training course: the trainer was great, the content engaging and helpful, and I dutifully went down the evaluation form giving glowing reviews all round. In the circumstances, my assessment felt very genuine. Of course, there is the fact that the trainer was still standing …read more
If you have ever wondered whether or not your visit to the doctor was really necessary, you are certainly not alone. Studies in the UK have repeatedly shown that worries about ‘wasting the doctor’s time’ are one factor influencing patients’ decisions about whether or not to make a medical appointment. Our work is the first study devoted …read more
Professor Martin Roland reflects on the NHS – past, present, and future – following his CCHSR Annual Lecture on the subject on 6th December 2016 at the University of Cambridge
Consultation length is a perennial topic of concern and interest. In our new research, we looked at how consultation length may (or may not) impact on reported patient experience.
Good GP-patient communication is a good thing, right? We’ll probably all agree on that – but whether we know if communication is of high or low quality is a rather more complex issue, as our latest research shows
Are patient experience surveys really telling us about inequalities in minority ethnic groups experiences of care? Our new experimental vignette study has something interesting to say about this…
The CCHSR team was out in force at the ninth annual HSRUK Symposium in Nottingham on 13-14 July 2016. Eight members of the team presented nine posters and delivered five talks from six different projects (Improve, Outpatient services and primary care, Advancing Community Hospitals, Better Obstetrics in Rural Nigeria Study, Q evaluation, Public Perception of …read more
A recent claim that medical error constitutes the 3rd leading cause of death in the US has been challenged by Mary Dixon-Woods, our co-Director and new RAND Professor of Health Services Research. As reported in The Guardian, Professor Dixon-Woods and Kaveh G. Shojania – both editors of BMJ Quality and Safety – responded to a …read more