Spotlight: Do minority ethnic groups really have worse experiences of doctor-patient interactions?

Are patient experience surveys really telling us about inequalities in minority ethnic groups experiences of care? Our new experimental vignette study has something interesting to say about this…

Policy researchers need to be more forward thinking and other lessons we learnt at the ninth annual HSRUK Symposium

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The CCHSR team was out in force at the ninth annual HSRUK Symposium in Nottingham on 13-14 July 2016. Eight members of the team presented nine posters and delivered five talks from six different projects (Improve, Outpatient services and primary care, Advancing Community Hospitals, Better Obstetrics in Rural Nigeria Study, Q evaluation, Public Perception of …read more

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Is medical error really the third leading cause of death in the US?

A recent claim that medical error constitutes the 3rd leading cause of death in the US has been challenged by Mary Dixon-Woods, our co-Director and new RAND Professor of Health Services Research. As reported in The Guardian, Professor Dixon-Woods and Kaveh G. Shojania – both editors of BMJ Quality and Safety – responded to a …read more

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Can hospital services work in primary care settings?

Celine Miani,  senior analyst at RAND Europe and Eleanor Winpenny, career development fellow at MRC Epidemiology Unit & Centre for Diet and Activity Research (CEDAR) at the University of Cambridge, reflect on their recent report for CCHSR: “Outpatient services and primary care: scoping review, sub-studies, and international comparisons”. This blog originally appeared on BMJ Blogs …read more

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Academics and alchemists: hitting gold in research dissemination

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These days, dissemination of academic research is a core part of any academics’ responsibilities, often with little resource to help. How do you do yours? And how does it all really work? Read on for five simple steps to help.

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Making things better in healthcare organisation and delivery – Professor Mary Dixon-Woods arrives at CCHSR

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Mary Dixon-Woods has arrived as the new RAND Professor of Health Services Research, taking the reigns from the eminent Prof Martin Roland. Here she reflects on her research journey to date, and the opportunities CCHSR offers for new research directions.

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Prof Mary Dixon-Woods: new RAND Professor of Health Services Research

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We are absolutely delighted to announce that Prof Mary Dixon-Woods will be taking up the RAND Professorship of Health Services Research at the University of Cambridge. She is joining us from the University of Leicester, where she has led the SAPPHIRE (Social science APPlied to Healthcare Improvement REsearch) research group in the Department of Health …read more

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What do doctors think of patient experience surveys?

Patient surveys have become increasingly important in recent years, in part due to policy initiatives that emphasise the utility of patient feedback for quality improvement. In England, patient experience is measured by surveys including the General Practice Patient Survey (GPPS) in primary care and the Inpatient Survey in secondary care. At the individual doctor level, …read more

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Is this the rescue package general practice needs?

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Two big new reports – NHS England’s General Practice Forward View, and the House of Commons Health Committee’s Report on Primary Care – set out the extent of the crisis in general practice. But, as Prof Martin Roland argues, perhaps they also do offer some really good solutions.

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Are systematic reviews simply adding to research waste?

What are some of the key current problems with systematic reviews – and what can we do about them?

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  • The Cambridge Centre for Health Services Research (CCHSR) is a collaboration between the University of Cambridge and RAND Europe. We aim to inform health policy and practice by developing methods for measuring quality of care, and evaluating ways of improving the safety, effectiveness, efficiency and experience of care.